Current Opportunities - Morefield CommunicationsMorefield Communications

Current Opportunities

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Field Sales Representative
Harrisburg, PA
Posted on 10/19/18
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Project Coordinator
Harrisburg, PA
Posted on 10/5/18
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AV Video Technician
Harrisburg, PA
Posted on 10/5/18
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IT Network Specialist
Harrisburg, PA
Posted on 10/5/18
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Network Administrator
Harrisburg, PA
Posted on 10/5/18
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Field Sales Representative

Harrisburg, PA

Morefield Communications is seeking individuals that are passionate about technology and have a desire to work for a dynamic and growing technology services organization. Expert solutions and outstanding service drive success, and we seek the same attributes in our employees. At Morefield Communications, we provide a work environment that encourages creativity, rewards high performance, enables a true work-life balance, and provides the opportunity for personal and professional growth.

We celebrate and respect the diversity of the background of our employees, their professional and personal experience, and the wide variety of roles we each contribute to our company. Based on our Core Values, we will achieve greater success as a company, as well as personal success, by being a diverse group of individuals who enthusiastically contribute our strengths and support each other’s. Our combined strengths will empower us to achieve our purpose. We help organizations make smart technology decisions enabling their success.

We are continually seeking energetic, creative, and talented Sales Professionals. The individuals will  produce profitable new business activity from an assigned product portfolio within the designated sales territory. They will expand our market share penetration within the territory, while maintaining and developing the existing  client base by direct sales activities. High compensation for high performance.

Essential Duties and Responsibilities:

  • Manages and grow existing client base in assigned sales territory
  • Prospects for new business activity in assigned sales territory
  • Acts on leads provided by Sales Managers, Inside Sales Representatives, Vendors and other team members
  • Develops and maintains a sales funnel that meets or exceeds requirements
  • Works with prospects to develop an understanding of their needs and translate those needs into proposals to satisfy their demands
  • Develops sales strategies. Effectively articulates Morefield’s value position to prospective clients. Conducts presentations and demonstrations to showcase services and solutions to prospects
  • Performs all sales procedures through activities and opportunities entered in ConnectWise and complies with all ConnectWise procedures
  • Works effectively with internal resources, as well as vendor partners, to develop superior technical solutions that positively impact a client’s business
  • Registers opportunities in accordance with manufacturer/vendor registration processes
  • Completes detailed surveys to document prospect requirements, special instructions, conditions and information for use by Design Desk in preparing sales proposals in Quosal
  • Delivers proposals and effectively communicates features and benefits of proposals and service agreements, explaining and justifying proposals to prospective clients
  • Negotiates and closes orders
  • Maintains in-depth technical knowledge of the service and solution offerings of the company
  • Maintains knowledge of manufacturer/vendor promotions
  • Attends sales meetings, forecast calls and training meetings
  • Understands the processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University

Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Knowledge of Information Technology, including voice, data, audio/video, and/or security is needed in order to establish credibility, demonstrate and explain solutions, and to understand client questions
  • Understand shifting technology trends and a high capacity for continual learning
  • Technology sales professionals must have excellent communication and presentation skills
  • Math skills as they relate to business deals are necessary as technology sales professionals negotiate deals
  • Although the Field Sales Representative is not a hands-on engineer, understanding of all aspects of the technical solutions and services offered is required
  • Bachelor’s degree in Marketing, Business Administration or equivalent experience required.
  • Two years direct, business-to-business field sales experience required
  • Previous business-to-business sales of technology products and services preferred
  • Track record of successful prospecting, development of client relationships, management of sales cycles, negotiation and closing sales
  • Excellent organizational, presentation, written and verbal communication and client service skills
  • Ability to multi-task and adapt to changes quickly; self-motivated with the ability to work in a fast-moving environment
  • Technical competence in the use of Microsoft 365, ConnectWise, Quosal and other software programs
  • Valid Driver’s License required

Email your resume with cover message today:
human.resources@morefield.com

Morefield Communications
35 N 35th Street
Camp Hill, PA 17011

Equal Employment Opportunity Employer


Project Coordinator

Camp Hill, PA

The Project Coordinator’s purpose is to attain a high level of client satisfaction through successful delivery of small projects and effective management of resources.  The Coordinator is responsible for project timelines and profitability expectations of small projects. The Coordinator also attains a high level of client satisfaction as a strategic technical resource within the organization responsible for effective remote support of service requests.

Responsibilities & duties include:

  • Develops project plans, goals and budgets, identifies resources needed, develops work plans and measures results in ConnectWise.
  • Works closely with Account Managers, Professional Services Managers, Field Sales Reps, technical, finance and other team members. Coordinates resources and timetables with other departments.
  • Proactively manages changes in project scope, identifies potential crises and devises contingency plans. Escalates project issues that cannot be completed within agreed service levels.
  • Acts as the primary contact between the project team and the client. Communicates with all parties in a constructive manner to ensure client expectations are met.
  • Maintains awareness of all outstanding client issues both pre- and post-delivery and provides status to clients as necessary. Communicates escalated issues to clients, keeping them informed of progress, notifying them of impending changes or agreed outages.
  • Directs Finance Associate to order third-party support, release equipment orders and initiate returns for credit. Manages and approves invoices for third party providers and subcontractors.
  • Manages cabling related services. Maintains a list of capable subcontractors available for projects based on customer needs and project requirements.  Manages bid specifications for subcontractors and a review process for bid evaluation and final acceptance.
  • Closes projects and verifies results by conducting audits of implementations. Ensures resolution of ‘punch list’ issues.   Ensures technical and project documentation is entered in ConnectWise.
  • Works through service tickets in ConnectWise as assigned.
  • Escalates engineering and service issues that cannot be completed within agreed service levels.
  • Interfaces with vendor / manufacturer technical personnel for client problems that cannot be resolved effectively.
  • May write project scopes of work, develop bills of material with equipment pricing, and write detailed technical notes for internal use on projects as requested by Design Desk.
  • Updates configurations in Connectwise.
  • Coordinates and manages 3rd Party vendor relationships including creating and updating a database of escalation contacts, financials, design support quotes and service contacts.
  • Continually seek opportunities to increase client satisfaction and deepen client relationships.
  • Maintains professional and technical knowledge by continuing education, professional publications, establishing personal networks and participating in professional societies.
  • Enters time and expenses in ConnectWise as it occurs. Enters all work as activities, service tickets, or project tickets into ConnectWise.
  • Understands processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
  • Follows all company safety policies, including proper use of PPE, MSDS, lock and tag and others.
  • Participates in After-Hours On-Call schedule.



Ideal candidate has:

  • Bachelor’s or Associate’s degree in IT-related field or equivalent experience required.
  • Valid Driver’s License required
  • Five years’ experience in deploying or managing delivery of technology projects required.
  • Excellent organizational skills and attention to detail.
  • Knowledge of IT applications, processes, software and equipment.
  • Ability to multi-task and adapt to changes with the ability to understand the big picture in order to make the right trade-offs to support the overall business strategy.


Who is Morefield?

  • We’re a growing technology company
  • We offer a broad portfolio of technology services and solutions – Cisco, Microsoft, IT support, managed services, VoIP, security, video, more
  • We’re a regional company – with over 6,000 customers and 90 employees – founded in 1945
  • We serve a broad mix of clients – enterprise, schools, healthcare, small business, government
  • We know what we’re doing – top notch design, engineering, certified specialists, major tech talent



Why Morefield?

  • People come to Morefield (and stay at Morefield) for the team environment
  • Other perks include medical, dental, 401(k), life and disability insurance, profit sharing, company vehicle and other benefits
  • Skill-based compensation


Email your resume with cover message today:
human.resources@morefield.com

Morefield Communications
35 N 35th Street
Camp Hill, PA 17011

Equal Employment Opportunity Employer


AV Video Technician

Camp Hill – Lancaster – York, PA

Successful technology integrator seeks experienced installation Technician.

We have a highly skilled team that delivers excellent customer satisfaction to a growing client base.

Field-based Technician to deploy and support world-class, complex AV solutions:


  • Polycom, Cisco video conferencing
  • IP video surveillance (CCTV)
  • IP building access control systems
  • Termination and calibration of audio and video equipment
  • Implementation of Extron control systems
  • Troubleshoot audio, video, switching and control systems
  • Paging, background music, sound masking solutions
  • Video projection and flat panel displays
  • Conference Room solutions


Ideal candidate has:

  • High level computer hardware, software and operating system skills
  • Strong knowledge and experience installing low voltage AV, video, alarm, CCTV, IP video surveillance, video conferencing
  • 3 to 5 years experience in a technical customer-facing role
  • InfoComm CTS certification preferred
  • Knowledge and experience with computer networking fundamentals
  • Ability to work autonomously and communicate effectively
  • Valid Driver’s License required with good driving record


Who is Morefield?

  • We’re a growing technology company
  • We offer a broad portfolio of technology services and solutions – Cisco, Microsoft, IT support, managed services, VoIP, security, video, more
  • We’re a regional company – with over 6,000 customers and 90 employees – founded in 1945
  • We serve a broad mix of clients – enterprise, schools, healthcare, small business, government
  • We know what we’re doing – top notch design, engineering, certified specialists, major tech talent


Why Morefield?

  • People come to Morefield (and stay at Morefield) for the team environment
  • Other perks include medical, dental, 401(k), life and disability insurance, profit sharing, company vehicle and other benefits
  • Skill-based compensation

Email your resume with cover message today:

human.resources@morefield.com

Morefield Communications
35 N 35th Street
Camp Hill, PA 17011

Equal Employment Opportunity Employer


IT Network Specialist

Lancaster – York – Harrisburg, PA

Leading IT Services company seeks experienced IT professional to join our client support team.

We have a highly skilled team that delivers excellent customer satisfaction to a growing client base.


  • Install, upgrade and support Microsoft Windows Servers 2003/2208/2012
  • Install and support Office 365, storage, back-up and recovery solutions, administer group policy
  • Install and maintain VMware and Hyper-V hosts and servers
  • Install, configure and troubleshoot world-class Cisco network infrastructure solutions
  • Cisco and Meraki routing, switching, wireless, security
  • Install, configure and maintain personal computers, Windows networks, workstations, servers, cabling and related equipment and devices
  • Troubleshoot, diagnose and resolve customer issues
  • Work on projects, upgrades, new installations, as well as service issues via local travel to client sites
  • Communicate with clients, keeping them informed of progress
  • Utilize ConnectWise ticketing system


Ideal candidate has:

  • Strong knowledge and experience in server, storage and virtualization technologies, industry standards and best practices
  • Ability to install, configure and support Windows Servers, computers, networks and related hardware and software
  • Minimum of 5 years’ hands on experience in implementation, administration and support of IT solutions including virtualization and storage solutions
  • Strong IP networking fundamentals – with knowledge of and experience with routing protocols, switches, QoS, router platforms, network analysis, troubleshooting – preferred
  • Strong knowledge and experience with Cisco and Meraki wireless, ASA, Cisco firewalls, enterprise-wide converged networks, network management tools, remote access solutions, VPN preferred
  • AS or BS degree in Info Systems technology preferred
  • Microsoft and industry certifications a plus
  • Ability to work autonomously and interact professionally with clients
  • Valid Driver’s License required with good driving record


Who is Morefield?

  • We’re a growing technology company
  • We offer a broad portfolio of technology services and solutions – Cisco, Microsoft, IT support, managed services, VoIP, security, video, more
  • We’re a regional company – with over 6,000 customers and 90 employees – founded in 1945
  • We serve a broad mix of clients – enterprise, schools, healthcare, small business, government
  • We know what we’re doing – top notch design, engineering, certified specialists, major tech talent


Why Morefield?

  • People come to Morefield (and stay at Morefield) for the team environment
  • Other perks include medical, dental, 401(k), life and disability insurance, profit sharing, company vehicle and other benefits
  • Skill-based compensation

Email your resume with cover message today:

human.resources@morefield.com

Morefield Communications
35 N 35th Street
Camp Hill, PA 17011

Equal Employment Opportunity Employer


Network Administrator

Harrisburg, PA

Leading IT Services company seeks experienced IT professional to join our client support team.  We have a highly skilled team that delivers excellent customer satisfaction to a growing client base.

  • Provide onsite proactive and reactive IT support via local travel to assigned client sites
  • Install, upgrade, administer Windows Servers, Exchange, Office 365, storage, back-up and recovery
  • Troubleshoot and support a wide variety of hardware, software and site-specific applications in both small and enterprise environments
  • Onboard new clients
  • Act as a consultant to the client, managing the customer relationship
  • Analyze and recommend solutions and provide client advice

Ideal candidate has:

  • Strong knowledge and experience in server, storage and virtualization technologies, industry standards and best practices
  • Knowledge of network devices including switches and firewalls
  • Minimum of 3 years’ hands-on experience in implementation, administration and support of IT solutions
  • AS or BS degree in Info Systems technology
  • Microsoft and industry certifications a plus
  • Ability to work autonomously and communicate effectively with clients who may have a broad range of technical abilities
  • Valid Driver’s License required with good driving record

Who is Morefield Communications?

  • We’re a growing technology company
  • We offer a broad portfolio of technology services and solutions – Cisco, Microsoft, IT support, managed services, VoIP, security, video technology, more
  • We’re a regional company – with over 6,000 customers and 90 employees, founded in 1945
  • We serve a broad mix of clients – enterprise, schools, healthcare, small business, government
  • We know what we’re doing – certified specialists, major technical talent

Why Morefield?

  • People come to Morefield (and stay at Morefield) for the team environment.
  • Other perks include medical, dental, 401(k), life and disability insurance, profit sharing and other benefits
  • Skill-based compensation

Email your resume with cover message today:

human.resources@morefield.com

Morefield Communications
35 N 35th Street
Camp Hill, PA 17011

Equal Employment Opportunity Employer


 

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