An essential part of every solution

Ensure your organization operates as efficiently as possible with our training classes.

Operator Training

• One-on-one training for the person that handles a large percentage of your calls.
• Customized to your business and its practices.
• Ensures the operator is fully comfortable with the console and can utilize its features quickly and efficiently.

User Telephone Training

• Provided in a group setting on site.
• Customized to your business and its practices.
• Ensures the users can competently utilize their telephone and its features.

User Voicemail Training

• Provided in a group setting on site.
• Customized to your business and its practices.
• Trains users on how to set up and manage their voicemail box, including greeting and message management.
• Trains users to efficiently utilize the features of voicemail.

Administrator Telephone System Training

• Provided in a group setting at Morefield Communications offices.
• Covers basic administration:
  • Successfully upload changes
  • Change system dates and times
  • Change timers (i.e. hold recall, forward no answer)
  • Modify forward destinations and displayed names
  • Assign telephone keys another value
  • System speed-dial management
  • Basic troubleshooting skills

Administrator Voicemail System Training

• Provided in a one-on-one environment.
• Covers basic administration:
  • Mailbox creation and deletion
  • Resetting passwords
  • Basic troubleshooting skills

We also offer free seminars to keep you informed about the latest technology.

Learn more about end-user training, Contact Us.