From small businesses to networked enterprises, we can design a cost-effective and innovative solution to meet the needs of your organization.

Small-Sized Business
Norstar Compact Integrated Communication System (ICS)
Manufactured by Nortel Networks
This key system for growing businesses supports all Norstar and Business Series telephones.

Nortel Business Communication Manager (BCM 50)
Manufactured by Nortel Networks
An IP-enabled communication system in an all-in-one affordable platform.

Medium-Sized Business
Norstar Modular Integrated Communication System (ICS)
Manufactured by Nortel Networks
The ICS features a wide range of call processing, handling features, and advanced applications.

Nortel Business Communication Manager (IP enabled)
Manufactured by Nortel Networks
Complete voice and data services in a single affordable package.

Cisco Systems CallManager Express (Fully IP)
Manufactured by Cisco Systems
Call processing for Cisco IP phones, this system enables the deployment of a cost-effective, highly reliable, IP solution using a single Cisco access router.

Large-Sized Business
Nortel PBX Family (IP enabled)
Manufactured by Nortel Networks
Solutions for enterprises requiring from 60 to 16,000 lines, designed to meet voice communications needs at any size.

Iwatsu America Enterprise Communication Service (ECS)
Manufactured by Iwatsu America
Provides the power of advanced VoIP capabilities at a fraction of the cost of native IP systems.

Cisco Systems CallManager
Manufactured by Cisco Systems
A scalable, distributable, enterprise IP telephony call-processing solution.

Small-Sized Business
Platform	Supports	Features	Benefits and Enhancements
Norstar Compact Integrated Communication System (ICS)	8 to 24 digital stations 4 to 16 incoming lines Accommodates analog card, BRI or mix Expansion slot for more stations or trunks	Supports all Norstar and Business Series phones including digital functions with LCD and soft keys	Add-ons Voice mail Automated attendant Computer telephony integration (CTI) Automatic call distribution (ACD)
Nortel Business Communication Manager (BCM 50)	3 to 20 stations Scalable to serve more than 40 stations	IP enabled Robust telephony features Voice mail Unified messaging Contact centers with skills-based routing 200+ pre-loaded telephony features Simultaneously supports choice of digital and IP telephone sets	All-in-one, affordable platform Simple to use, install, and maintain Easy-to-use and highly flexible architecture enables small sites to benefit from convergence capabilities previously only available to larger organizations

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Medium-Sized Business
Platform	Supports	Features	Benefits and Enhancements
Norstar Modular Integrated Communication System (ICS)	8-192 users 32 digital stations Supports analog, digital or mix Supports DID’s, BRI, PRI, and T1 cards or mix Expandable to 248 ports Expandable to 80 incoming lines or 192 digital stations	Wide range of call processing and call handling features Removable power supply Modular, scalable design High bandwidth to desktop enables ISDN and CTI applications without changing wiring Digital technology creates platform for current & future PC-based applications	Add on voice mail Advanced Applications Unified messaging Digital networking Enhanced call centers Speech recognition
Nortel Business Communication Manager (IP enabled)	Businesses supporting multi-site and branch offices 30 to 200 users Hybrid environment, leveraging investment in Meridian and Norstar Systems	IP enabled Packet and circuit switching for voice calls Use in place of Norstar telephones for newest IP station Automated attendant features Centralized configuration and management Call center applications Unified messaging	Complete voice and data services in a single affordable device Simplified network infrastructure cuts costs
Cisco Systems CallManager Express (Fully IP)	Solution embedded in Cisco IOS® Software, provides call processing for Cisco IP phones Up to 240 users Scales IP telephony to small site or branch office	Fully IP	Simple to deploy, administer, and maintain Low-cost, reliable, and feature-rich solution

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Large-Sized Businesses
Platform	Supports	Features	Benefits and Enhancements
Nortel PBX Family (IP enabled)	From 60 to 16,000 lines Single-site/networked Up to 800 lines Mid-size 200 to 2,000 lines Mid-size to large 200 to 2,000 lines200 to 16,000 lines	Phones: Liquid Crystal Display, speaker, or non-display Provides optimized routing Display caller ID data Speed dial Call coverage keys Call forwarding Station paging Call pick up groups Conference calling Whisper paging Order traffic studies to analyze call volume Add cards and cabinets as needs change	Single - Demanding applications and high reliability in a small footprint Mid-size - Advanced voice features and a redundant call processing architecture Mid-size to large - Advanced voice features, redundant call processing, and a redundant OC-12 internal switching matrix Advanced Applications Voice over IP Call Center Unified Messaging
Iwatsu America Enterprise Communication Service (ECS)	Expands up to 1024 ports	IP enabled Versatile platform that supports 100% TDM, 100% IP or a combination TDM and IP capabilities Cost-effective integration with any ADIX System Flash-based software allows system updates from remote maintenance console Eliminates modification or replacement of hardware to support software revisions Supports peer-to-peer communication enabling IP phones to “talk” to each other directly and rely less on system resources	Converges voice and data traffic for higher cost-savings, fewer hardware requirements, and more flexible bandwidth usage Reliable modular design—start small and grow with add-ons ADIX users get an IP upgrade without replacing current system Web integration provides convenient system administration and reduced maintenance costs
Cisco Systems CallManager	Scalability from 1-30,000 IP phones per cluster, load balancing, and call-processing service redundancy Extends enterprise telephony to packet telephony network devices Installed on Cisco Media Convergence Servers (MCSs) and selected third-party servers	Data, voice, and video services interact through open telephony APIs Integrated suite of voice applications and utilities Multiple servers clustered/managed as a single entity on IP network Call admission control (CAC) ensures voice quality of service (QoS) is maintained across constricted WAN links CAC diverts calls to alternate public switched telephone network (PSTN) routes when WAN bandwidth is not available Security features verify devices or servers identity, ensuring data integrity and providing communications privacy via encryption	Provides scalable, distributable, highly-available enterprise IP telephony call-processing solution

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