Operate more efficiently

Voicemail

• Call Pilot 100
• Call Pilot 150

Unified Messaging
Unified messaging allows you to access voice messages from a telephone, computer, or GUI web-enabled browser. You can play, reply, save, and delete voicemail messages from your desktop.

• Nortel Call Pilot
• Enterprise Telephony Office-LinX™ (TOL) Messaging 
• Cisco Unity
• Cisco Unity Connection
• Cisco Unity Express
• Omega Voice for ADIX ECS

Voice Mail
System	Compatibility	Supports / Limits	Features
Call Pilot 100	Compatible with Norstar products	Up to 4 people in system at once Up to 9 hours of storage capacity/li> Up to 40 mailboxes	Supports basic call center calling (up to 2 skill sets and 10 agents) and unified messaging
Call Pilot 150	Compatible with Norstar/BCM products	Up to 8 people in system at once Up to 24 hours of storage capacity Additional storage capability to 59 hours Up to 300 mailboxes	Supports basic call center queuing and unified messaging

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Voice Mail and Unified Messaging
System	Compatibility	Supports / Limits	Features
Nortel Call Pilot	Compatible with Nortel PBX’s products	Up to 5,800 unified messaging clients or 40,000 voice users. Great flexibility with number of ports on system Message storage of 350 hours or more depending on platform	Unified messaging Supports text-to-speech and speech-activated messaging Voicemail administration can be done from any Web-enabled PC
Enterprise TOL Messaging	Compatible with Iwatsu ADIX and ECS products	Up to 10,000 mailboxes Up to 4 people in system at one time, can be increased to 64 Operates on Windows® 2000 Workstation/Server 500 hours of storage capacity Record up to 99 personalized greetings to answer incoming calls Control message length and days to save messages	Set up a company directory for incoming callers Remote notification Unified messaging Web interface Text to speech Speech recognition Caller ID screen POPs Fax on demand – callers requesting information can select fax documents from a menu
Cisco Unity	Designed for an IP environment Interoperates with legacy voice mail system including VPIM, AMIS, Unity bridge, etc. Integrates with most traditional and IP PBXs non-Cisco call processors	Can support 7,500 users per server, networked up to 250,000 Supports Cisco CallManager and leading traditional telephone systems to ease transition to IP telephony Integrates with desktop applications to handle all messages (e-mail, voice, fax)	All messages delivered to one inbox Icons provide visual descriptions of message types Intuitive interface Reply, forward, and save messages (all media types) in public/personal Microsoft Exchange/Microsoft Outlook folders Session Initiation Protocol (SIP) integration provides: Native support for SIP proxy servers Designated SIP phones/clients SIP-enabled access gateways for SIP users
Cisco Unity Connection	Designed for an IP environment	Suitable for midsize organizations with up to 1500 users Supports Cisco CallManager and leading traditional telephone systems to ease transition to IP telephony Integrates with desktop applications to handle all messages (e-mail, voice, fax)	Cisco Unity Connection combines voice messaging, integrated messaging, speech recognition capabilities, and call-routing rules into an easy-to-manage system. Icons provide visual descriptions of message types Intuitive interface Reply, forward, and save messages (all media types) in public/personal Microsoft Exchange/Microsoft Outlook folders
Cisco Unity Express	Designed for an IP environment Networks to other Cisco Unity Voicemail systems	For small and medium-sized office environments with up to 250 users Supports Cisco CallManager and leading traditional telephone systems to ease transition to IP telephony Integrates with desktop applications to handle all messages (e-mail, voice, fax)	All messages delivered to one inbox Icons provide visual descriptions of message types Intuitive interface Reply, forward, and save messages (all media types) in public/personal Microsoft Exchange/Microsoft Outlook folders
Omega Voice for ADIX ECS	Compatible with ADIX ECS products	Up to 4 people in system at once, can be increased to 8 300 hours of storage capacity Total of 600 mailboxes and menus Retains messages up to 365 days	Set up a company directory for incoming callers Remote notification

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