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IP Telephony (VoIP)
Merging voice and data communications onto the same network
Reduce your telephony costs and provide unique opportunities for integrating voice and data with Voice over IP (VoIP).
Voice over IP (VoIP) Features and Benefits
- Integrates voice and data into single platform.
- Lowers management expenses.
- Maximizes existing IP capabilities regardless of location.
- Lowers costs by extending long distance and local calling plans and providing flexible bandwidth usage.
- With IP enabled phones, remote users can connect to the headquarters main PBX at anytime, with the same features and capabilities as if they were in their home office.
VoIP Solutions
Small-Sized Businesses
Nortel Networks Business Communication Manager (BCM) 50
Manufactured by Nortel Networks
An IP-enabled communication systems integrating voice and data functionality into a single platform. The Nortel BCM50 was winner of the 2005 Internet Telephony Product of the Year Award.
Cisco Unified Communications 500 Series for Small Business
Manufactured by Cisco Systems
A simple, affordable, easy-to-manage unified communications system that eliminates multiple servers and combines telephony, messaging, and mobility into a single device.
Medium-Sized Businesses
Nortel Networks Business Communication Manager (BCM) 200 and 400
Manufactured by Nortel Networks
An IP-enabled communication systems integrating voice and data functionality into a single platform.
Cisco Unified Communications Manager Express (formerly Cisco Unified Call Manager Express)
Manufactured by Cisco Systems
Call processing for Cisco IP phones, this system enables the deployment of a cost-effective, highly reliable, IP solution using a single Cisco access router.
Cisco Unified Communications Manager Business Edition
Manufactured by Cisco Systems
A comprehensive IP communications system that combines voice, video, mobility, and messaging on a single server to simplify system administration and reduce hardware and operating expenses.
Iwatsu America IP-enabled ADIX
Manufactured by Iwatsu America
Converges and exchanges voice and data traffic between offices anywhere via IP addressing.
Large-Sized Businesses
Nortel Networks Communication Server 1000
Manufactured by Nortel Networks
Enterprise call server software that supports an IP-distributed converged network.
Cisco Unified Communications Manager (formerly Cisco Unified Call Manager)
Manufactured by Cisco Systems
The software that provides the call-processing component of the Cisco Unified Communications system, in addition to being the foundation for advanced capabilities including video, mobility, and presence-based services.
Iwatsu America Enterprise Communication Server (ECS)
Manufactured by Iwatsu America
Provides the power of advanced VoIP capabilities at a fraction of the cost of native IP systems.
| Small-Sized Businesses |
| Platform | Supports | Features | Benefits |
| Nortel Networks Business Communication Manager (BCM) 50 |
|
- IP enabled
- Packet and circuit switching for voice calls
- Use in place of Norstar telephones for newest IP station
- Automated attendant features
- IP trunking and networking
- Centralized configuration and management
- Call center applications
- Unified messaging
|
- Complete voice and data services in a single affordable device
- Simplified network infrastructure cuts costs
|
| Cisco Unified Communications 500 Series for Small Business |
- Up to 16 users (the Fall 2007 version will support 48 users)
- Acts as a standalone call-processing engine for IP phones in branch office.
- Deploy Cisco UC Manager at larger sites, Express at branch offices requiring local call processing
|
- Provides voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities
- Integrates with existing desktop applications such as calendar, e-mail, and customer
relationship management (CRM) programs.
- Highly-reliable access routers provide quality of service (QoS), network security, encryption, firewall, etc.
|
- Easy-to-manage platform
- Uses business-class,
proven unified communications technologies
- Supports flexible deployment
models based on your needs—a wide array of IP phones, public switched telephone network
(PSTN) interfaces, and Internet connectivity.
|
| Medium-Sized Businesses |
| Platform |
Supports |
Features |
Benefits |
| Nortel Networks Business Communication Manager (BCM) 200/400 |
- Businesses supporting multi-site and branch offices
30 to 200 users
- Hybrid environment, leveraging investment in Meridian and Norstar Systems
|
- IP enabled
- Packet and circuit switching for voice calls
- Use in place of Norstar telephones for newest IP station
- Automated attendant features
- IP trunking and networking
- Centralized configuration and management
- Call center applications
- Unified messaging
|
- Complete voice and data services in a single affordable device
- Simplified network infrastructure cuts costs
|
| Cisco Unified Communications Manager Express |
- Up to 240 users
- Acts as a standalone call-processing engine for IP phones in branch office.
- Deploy Cisco UC Manager at larger sites and Express at branch offices requiring local call processing
|
- Cisco access router provides call processing for locally attached IP and analog phones
- Highly-reliable access routers provide quality of service (QoS), network security, encryption, firewall, etc.
- Robust set of key system/low-end PBX capabilities
- Inter-operability with Cisco UC Manager
- Remote maintenance/trouble-shooting using Cisco IOS Software command-line interface (CLI) or Web-based Graphical User Interface (GUI)
- Robust set of public switched telephone network (PSTN) interfaces and others
- Wide selection of WAN interfaces
- Integrated voice mail, automated attendant, and full phone portfolio
|
- Simple to deploy, administer, and maintain
- Cost-effective, reliable solution using a single Cisco access router
- Investment protection and ease of upgrade allows for growth of your business
|
| Cisco Unified Communications Manager Business Edition |
- Up to 500 users at up to five locations.
- Provides Cisco Unified Communications Manager feature set, including Session Initiation Protocol (SIP) support.
|
- Cisco access router provides call processing for locally attached IP and analog phones
- Highly-reliable access routers provide quality of service (QoS), network security, encryption, firewall, etc.
- Robust set of key system/low-end PBX capabilities
- Remote maintenance/trouble-shooting using Cisco IOS Software command-line interface (CLI) or Web-based Graphical User Interface (GUI)
- Robust set of public switched telephone network (PSTN) interfaces and others
- Wide selection of WAN interfaces
- Integrated voice mail, automated attendant, and full phone portfolio
|
- Simple to deploy, administer, and maintain
- Cost-effective, reliable solution using a single Cisco media convergence server
- Investment protection and ease of upgrade allows for growth of your business
|
| Iwatsu America IP-enabled ADIX |
- Expands up to 1024 ports
- Versatile platform supports 100% TDM, 100% IP or a combination TDM and IP capabilities
|
- Flash-based software allows system updates from remote maintenance console
- Supports peer-to-peer communication enabling IP phones to “talk” to each other directly and rely less on system resources
- Integration with any ADIX System
|
- Reliable modular design - start small and grow with add-ons
- Lets ADIX users get an IP upgrade without replacing their current system
- Web integration provides convenient system administration and reduced maintenance costs
|
| Large-Sized Businesses |
| Platform | Supports | Features | Benefits |
| Nortel Networks Communication Server 1000 |
- Enterprise call server software that supports an IP-distributed converged network.
- Up to 22,500 IP client users per call server
|
- Running on CS1000 IP PBXs and Meridian 1 PBXs, provides seamless migration path
- Full-featured IP telephony
- Call server redundancy
- WAN gateway survivability
- Powerful business applications
- Open standards support for emerging technologies and third-party interworking
|
- Builds on existing investment
- Allows your organization to evolve to IP telephony at your own pace
|
| Cisco Unified Communications Manager |
- Scalability from 1-30,000 IP phones per cluster, load balancing, and call-processing service redundancy
- Extends enterprise telephony to packet telephony network devices
- Installed on Cisco Media Convergence Servers (MCSs) and selected third-party servers
|
- Data, voice, and video services interact through open telephony APIs
- Integrated suite of voice applications/utilities
- Multiple servers clustered/managed as a single entity on IP network
- Call admission control (CAC) ensures voice quality of service (QoS) is maintained across constricted WAN links
- CAC diverts calls to alternate public switched telephone network (PSTN) routes when WAN bandwidth is not available
- Security features verify devices/servers identity, ensuring data integrity and providing communications privacy via encryption
|
- Provides scalable, distributable, highly-available enterprise IP telephony call-processing solution
|
| Iwatsu America Enterprise Communication Server (ECS) |
- Network up to 128 locations
|
- Converges and exchanges voice and data traffic between offices anywhere via IP addressing
- Doesn’t require multiple dedicated circuits or long distance costs
- Achieves more flexible bandwidth usage
- Improves efficiency with quick information exchange between locations
- IP-enable any new or current ADIX APS System.
|
- Reduces costs
- Grow your system with add-on applications, without replacing it or it becoming obsolete
|
Learn more about IP telephony (VoIP).
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