Provide your organization with precise traffic management and call accounting with Datel or Ultimate! call accounting software. 

Call SWEET! from DATEL Software Solutions, LLC combines strong reporting capabilities with ease of use, making the workplace more efficient. Its innovative Call Accounting solution increases productivity and lowers costs.

 

Call SWEET! Benefits

• Outbound, Inbound & Inter-office call details
• Budget & allocate phone expenses
• Improve sales productivity
• Reconcile bills from carriers
• Optimize long distance & local exchange facilities
• Identify unused trunks & extensions
• Stop telephone abuse & misuse
• Monitor unauthorized use
• Bill clients or tenants for calls using account & authorization codes

 

Call SWEET! Features

• Web enable product
• Graphical reports with drill-down capabilities
• Automated report scheduling
• Report emailing functionality
• Robust user defined call filter alerts
• Parameter driven system and fraud alarms
• Integrates with Billing Systems, Accounting Systems and more
• Customizable call pricing facilitating all possible pricing algorithms
• Manage and maintain telecommunications inventory

 

Ultimate! Traffic Management and Call Accounting for Windows® from Ultimate! Software Products, Inc includes 50 user-defined reports which can be automated for:

• Traffic analysis reports
• Caller abuse/misuse reports
• Productivity evaluation reports
• Cost allocation/billing reports

      
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Ultimate! Call Accounting Features

• Works with over 80 different phone systems and many property management systems.
• Handles up to 2,000 trunks, 4,000 extensions, 200 trunk groups, and 255 departments (for basic configuration).
• Reports can index 2,000 account codes, each up to twelve digits in length.

Ultimate! Call Accounting Capabilities

• Bill phone calls to guests, patients, or clients.
• Categorize call charges by department, extension, or account.
• Store 99 million call records.
• Develop a company phone book by extension, department, or name.
• Detect malfunctioning or seldom used trunks.
• Offers graphic reports on usage of lines or trunks.
• Shows precisely how long your lines are busy.

Learn more about call accounting solutions. Contact Us for a free consultation.