Important Changes for Morefield Customers

Starting in 2007, Daylight Saving Time (DST) has been extended by four weeks. Most systems require additional programming to show the correct time [more details].

Instructions explaining how to manually change the time in the following systems are provide below (click to view):

Iwatsu ADIX

Iwatsu ECS

Iwatsu ZTD

Iwatsu ZTS

Omega Voice-mail

Norstar

DST Information is also available for the following systems (click to view):

• August Deve.
• Bosch
• Cisco: 7900 IP phones, Apps, Call Manager, Emergency Res., IOS Switch/Router/Access, Other Cisco, Unity Connect.
• Extron
• Identicard
• Iwatsu: ESNA, Other Iwatsu Voice, Taske, (other systems have instructions and are listed above)
• Nortel: BCM50 / SRG50, BCM200/400 / SRG, Call Pilot/mini/100/150, CCT, MerMail, Norstar, Opt-11 to 81, OTM, Signalling Server, Symposium / Express

If your phone and/or voice-mail system is not listed above, please fill out the DST Request form and we will contact you shortly.

 

MANUFACTURER DST INFORMATION

BOSCH has put together basic programming instructions [view instructions] including links for update fixes.

^ Return to IndexRequest DST help

Extron (February 27, 2007) has released version 1.11 of firmware for the IPL T Series products to adjust for this recent change. This new firmware will properly adjust the time on the following IPL T products using the new DST schedule for 2007.

IPL T S1
IPL T S2
IPL T S4
IPL T S6
IPL T SFI244
IPL T SF24
IPL T CR48
IPL T IRL

Extron recommends applying this new firmware prior to the March 11th time change, especially in applications which depend on the time of day.

For other products such as the MLC series and System 5 IP, new firmware will not be available until sometime after the spring time change. For these products, as well as IPL T products that have not been updated with version 1.11 firmware, Extron recommends using Global Configurator to change the time using the process detailed below.

Updating Device Date and Time using Global Configurator. (Note: This step-by-step should be done AFTER March 11th on a PC that has the correct date and time.)

TCP/IP connection:

1. Verify the time and date on your PC is correct.
2. Open the Global Configurator (GC2) software.
3. Open the GC2 configuration file (*.gc2) used to configure the devices.
4. From the Tools menu, select Change Device Settings.
5. All devices in the configuration should be listed.
6. Select the devices that need their date/time updated. The ability to select multiple devices is available.
7. Once selected, right-click and select Set Time and Date.
8. Make the necessary time adjustments (Note: Because this dialog will set the time zone, devices across multiple time zones should be done separately).
9. Make sure to UNCHECK the ‘Automatically adjust clock for daylight saving changes’ checkbox. This stops the device from using the old daylight saving time schedule (this will have to be rechecked after a new firmware version is applied).
10. Close Change Device Settings dialog and GC2. The time is now set properly on all of the selected devices.
    

Serial connection:

1. Verify the time and date on your PC is correct.
2. Open the Global Configurator (GC2) software.
3. Open the GC2 configuration file (*.gc2) used to configure the device.
4. Click on the IP Link Settings tab.
5. Select the “Sync IP Link devices time and date to PC’s time and date” check box if not already selected.
6. Select the correct time zone for your area.
7. Set daylight saving to “Off” to stop the device from using the old daylight saving time schedule (this will have to be re-enabled after a new firmware version is applied).
8. Build and upload the configuration. The time is now set properly on this device.

^ Return to Index Request DST help

1. From an attendant phone (this is usually the main answering phone or receptionist)
2. Press [ICM]
3. Press [FEAT] + [6] + [4]
4. Enter the current time of day using the 24-hour clock format
5. Press [SPKR].

The above will need to carried out four times a year. An upgrade is available on the ECS and reduces the required updates to twice a year. Please complete the DST request form to learn more and to receive pricing.

^ Return to Index Request DST help

1. From an attendant phone (this is usually the main answering phone or receptionist)
2. Press [ICM]
3. Press [FEAT] + [6] + [4]
4. Enter the current time of day using the 24-hour clock format
5. Press [SPKR].

The above will need to carried out four times a year. An upgrade is available on the ECS and reduces the required updates to twice a year. Please complete the DST request form to learn more and to receive pricing.

^ Return to Index Request DST help

Omega Voicemail System Manual changes are required to update these systems. The instructions below affect the Voicemail only.

1. Lift handset
2. Dial 72
3. Wait for the automated attendant greeting to start
4. Press #
5. Enter the administrators mailbox number (This is usually the Morefield Communications customer contact mailbox that is set up as an administrator)
6. Enter passcode for that mailbox
7. Press 4 for system management
8. Press 5 to access the system time
9. Press 1 to play the system time -or- Press 2 to set the system time
10. Enter the current time of day using the 24-hour clock format.

^ Return to Index Request DST help

ZTD Time Change: (** This affects both phones and voice mail **)

1. Wait for station to become idle
2. Pick up handset and press [FEAT] and then [SPKR] key
3. Press [3] button
4. It will now display the current time (HHMM)
5. Enter the current time of day using the 24 hour clock format (HHMM) (example: 2254 = 10:54pm)
6. Hang up the handset

ZTD Calendar Adjustment: (** This affects both phones and voice mail **) Perform this change from Extension #20 ONLY!!

1. Wait for station to become idle
2. Pick up handset and press [FEAT]
3. Press the [SPKR] key
4. Press [2], the display will indicate the current date (example: MMDDYY WEEK)
5. Enter two digits for month, two digits for date, two digits for year, then two digits for weekday. (example: 12 + 25 + 07 + 93 = December 25th, 2007 – Wednesday 78 = Sunday 66 = Monday 88 = Tuesday 93 = Wednesday 84 = Thursday 37 = Friday 72 = Saturday
6. Hang up handset

^ Return to Index Request DST help

ZTS Time Change: (** This affects the Phone System only **) Perform this change from Extension #20 ONLY!!

1. Press [FEAT] key + [#] key + [2]
2. Enter the current time of day using the 24 hour clock format (HHMM) (example: 2254 = 10:54pm)
3. Enter the current time of day using the 24 hour clock format (HHMM)
4. Hang up handset

^ Return to Index Request DST help

Other Iwatsu voice systems Changes are made manually by the administrator. If you require instructions, please complete the DST request form and these will be sent to you.

^ Return to Index Request DST help

NORTEL

All BCMs and SRGs A patch is needed to date to the new DST rules. This requires an onsite visit from a Morefield technician. To request this service and receive pricing information, please complete the DST request form.

^ Return to Index Request DST help

Call Pilot This system does not require any changes to DST rules as it gets its time information directly from the PBX.

Call Pilot Mini Changes are made manually by the administrator. If you require instructions, please complete the DST request form and these will be sent to you.

Call Pilot 100/150 This system does not require any changes to DST rules as it gets its time information directly from the Norstar.

^ Return to Index Request DST help

Meridian Mail Mer Mail does not require any changes to DST rules as it gets its time information directly from the PBX.

^ Return to Index Request DST help

Norstar Manual changes are required to update these systems. The instructions below affect the the phone system and voicemail.

1. From any phone that has the three soft keys below the display (This is typically a 7310 or 7316 model phone)
2. Press [FEATURE]
3. Press [*] + [*] + [8] + [4] + [6] + [3] (This is **TIME)
4. When prompted for a password enter [2] + [2] + [7] + [4] + [2] (This spells ‘BASIC’)
5. You will see the current hour, press softkey labeled ‘CHANGE’
6. Enter correct hour
7. You will see ‘AM’ or ‘PM’, press OK or CHANGE if needed
8. You will now see the hour again as you set it, press NEXT
9. Your will now see the minutes displayed, If finished press RLS to complete session (This is the orange release key, that is usually used to hang up)
10. Otherwise press CHANGE
11. Enter correct minutes
12. Once complete press RLS or continue to adjust the system date.

The above will need to carried out four times a year. An upgrade to Version 7.1 is required to permanently fix the “Auto-DST” feature for the Norstar system. Please complete the DST request form to learn more.

^ Return to Index Request DST help

Opt-11 to 81 The change to the new DST rules is programmable remotely by Morefield. To receive pricing information and request this service, please complete the DST request form.

^ Return to Index Request DST help

Signalling Server The signalling server does not require any changes to DST rules as it gets its time information directly from the PBX.

Symposium and Symposium Express The system does not require any changes to DST rules as it gets its time information directly from the PBX.

^ Return to Index Request DST help

VML (all in-skin systems) Changes are made manually by the administrator. If you require instructions, please complete the DST request form and these will be sent to you.

^ Return to Index Request DST help