Specialized systems to support your mission

Effective communication with patients and employees is critical. We focus on specialized systems for medical practices in the areas of communications and security.

Communications Applications
Call/Contact Center – Increases productivity and responsiveness
Ensures that patient, referral, pharmacy, and insurance callers get the right person the first time. Multiple numbers may be targeted to different sets of staff based on call origin and/or staff skill set. Provides reporting and real-time monitoring tools to give supervisors the information to support representatives and evaluate how well callers are being served.

Privacy Masking - Added compliance and increased productivity
Overcomes lack of conversational privacy inherent in open floor plans/examination rooms and helps prevent problems with privacy policies. Adds compliance with privacy legislation and increases employee productivity as employees are not distracted by surrounding call and patient noise.

Network Support Services Augment your IT staff
Don’t have the staff to maintain your network and network security? We can provide these services or support you with particular projects. Our team of industry-certified, experienced network management professionals is here to help. 

Local and Wide Area Networks - Streamlined access and management of communications and security applications
Brings remote offices together with corporate headquarters and operation centers. Acts as backbone of the communications enterprise carrying voice, data, video, and security traffic.

Digital Signage - Timely, easy-to-create communications
Easy-to-use software allows staff to create and update important information on displays in lobbies, open areas, and any public space. Applications run on the PC or network, providing central management, message consistency, and timely/immediate updates.

Remote Offices - A seamless enterprise regardless of where staff works
As practices expand, you can provide the same voice and data functionality to remote users as operations center staff. Increases productivity and provides for the timely flow of patient information.

Remote Access Security - Critical security for the access and transfer of medical information
Hospitals, specialists and patients may need access to your databased information. We can help your IT staff develop and implement security policies and strategies to ensure information confidentiality.

Video Conferencing/Telemedicine - Saves time and money by bringing staff together without travel and living expenses
Consultations do not require travel for healthcare providers and specialists. Staff in different locations can collaborate—sharing files, charts, and whiteboards during conferencing---as the application runs on your network.

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Mobile Solutions
Keep your healthcare staff connected while they are on the move.

Wireless Voice - Mobility and accessibility
Get the capabilities of your desk telephone without the wires. With various wireless telephone models to select from, we can help you find the right fit for your business
 

Wireless Data - Access to information—where and when employees need it
Wireless Local Area Networks (WLANs) let employees confidently access the business-critical information they need - when and where they need it.
 

Soft-phones/IP Telephony - Merging voice and data communications onto the same network
Reduce your telephony costs and provide unique opportunities for integrating voice and data with Voice over IP (VoIP). 

Nurse Call Systems - The power and versatility you need
The Provider 680 Healthcare Communications System from Jeron is a comprehensive nurse call system that integrates all the tools necessary for optimal mobility and flexibility

Premise Paging Systems - Answering internal communication needs
In settings such as multi-story buildings, multiple-building campuses, overhead broadcast announcements and paging can aid workplace communication and productivity.

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Security
As a regulated industry, medical practices must adhere to the strict security procedures. Security policy planning includes physical and logical security strategies. Morefield provides specialized security solutions including:

Network Security - Fast, reliable, and secure networking
Protect your organization from malicious and costly business threats. Our networking security solutions identify and mitigate known and unknown threats from inside and outside your organization.  

Access Control - Additional security that’s easy for employees
Starts at the door to the building or network and continues through user sign-on. Advances in technologies allow single sign-on and biometric authentication. 

Asset Management - Manage your physical and human assets
Smart cards and biometric access to buildings and secure areas manage your physical and human assets, including the location of important equipment (Asset Management). Systems are network-enabled to run across your business enterprise.

Video Surveillance - A deterrent and an important factor in remediation.
Digital storage of video and network-enabled monitoring software saves time and money while providing the best quality of playback, storage and remediation tools.

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Let Morefield help you find a solution that lasts. Contact Us.