Technology to support your mission

We focus on specialized systems for the insurance industry in the areas of communications and security.

Communications Applications
Call/Contact Center - Means to manage and market your organization
Ensures customers get the right person the first time. Multiple numbers may be targeted to different sets of staff based on call origin and/or staff skill set. Provides reporting and real-time monitoring tools to give supervisors the information needed to support representatives and show how well customers are being served.

Privacy Masking - Added compliance and increased productivity
Overcomes lack of conversational privacy inherent in cubicle floor plans and helps prevent problems with privacy policies. Adds compliance with privacy legislation and increases employee productivity as employees are not distracted by surrounding call noise.

Wide Area Networks - Streamlined access and management of communications and security applications
Brings remote offices together with corporate headquarters and operation centers. Acts as backbone of the communications enterprise carrying voice, data, video, and security traffic.

Remote Offices - A seamless enterprise regardless of where staff works
Provides same functionality to remote users (telecommuters and small branches) as operations center staff.

Remote Access Security - Easy and secure access, anywhere
Remote users—employees and customers—throughout the region/country securely access company information and resources while you remain compliant with security regulations.

Digital Signage - Timely, easy-to-create communications
Easy-to-use software allows staff to create and update important information on displays in lobbies, open areas, and any public space. Applications run on the PC or network, providing central management, message consistency, and timely/immediate updates.

Video Conferencing - Saves time and money by bringing staff together without travel and living expenses.
Advances in technology allow you to share files, charts, and whiteboards during the video conference–all with an application that runs on your network.

Distance Learning - Saves time and money training new employees
Instead of traveling to a central training center, employees are trained in local offices. Combination of video conferencing and file sharing allows the instructor to provide same level of training without being in the same room. Record classes to disk for later viewing and follow-up training.

Return to Top

Security Applications
As a regulated industry, insurance companies must adhere to the strictest security procedures. Security policy planning includes physical and logical security strategies. Morefield provides comprehensive, specialized security solutions including:

Network Security - Fast, reliable, and secure networking
Protect your organization from malicious and costly business threats. Our networking security solutions identify and mitigate known and unknown threats from inside and outside your organization.

Access Control - Additional security that’s easy for employees
Starts at the door to the building or network and continues through user sign-on. Advances in technologies allow single sign-on and biometric authentication.

Asset Management - Manage your physical and human assets
Smart cards and biometric access to buildings and secure areas manage your physical and human assets, including the location of important equipment (Asset Management). Systems are network-enabled to run across your business enterprise.

Video Surveillance - A deterrent and an important factor in remediation.
Digital storage of video and network-enabled monitoring software saves time and money while providing the best quality of playback, storage and remediation tools.

Business Continuity Planning - Strategies to keep your operation functioning when services are lost.
Ensures you have a strategy in place for times of crisis, when it’s critical your customers can reach you. Covers all aspects from the loss of a few lines to a complete outage and facilities loss.

Return to Top

Let Morefield help you find a solution that lasts. Contact Us.