Manager, Technical Assistance & Pre-Sales Engineering - Camp Hill, PA
Level I Tech Support Engineer - Camp Hill, PA
Order Entry Administrator - Camp Hill, PA
Contracts Administrator - Camp Hill, PA
Manager, Technical Assistance & Pre-Sales Engineering
August 12, 2010
The growth of our business has created a new opportunity. We are seeking a client-focused professional to manage our departments of Pre-Sales Engineering and TAC (Technical Assistance Center.) This highly-visible position will refine current offerings and design future offerings to ensure customer satisfaction and profitability.
Our engineering team is responsible for design of VoIP and network solutions from leading manufacturers such as Cisco, Avaya, Shoretel and Microsoft. The TAC department is responsible for remote customer support of all solutions we sell and support. TAC is also responsible for the delivery of Managed Services to our customer base.
Ideal candidate has...
- Bachelors degree in technology or business
- 8 years of IT industry experience - previous employment with a VAR/Consultant prefered
- Minimum of 3 year track record managing technical professionals
- Strong customer service skills/experience
- Ability to communicate with and command respect at CTO/CIO level of customer organizations
- Experience with delivery of Managed Services desirable
- Microsoft, Cisco or other industry certifications a plus
For immediate consideration, please email your resume to human.resources@morefield.com today.
Level I Tech Support Engineer
September 2, 2010
We have a full time opportunity for a graduate seeking an IT career with a well-established technology company.
Servers, PC’s, printers... software... Exchange, Kaspersky, Symantec, Barracuda... Blackberry servers... network connectivity... more
About you...
- You will answer incoming support calls / emails from Morefield customers– remotely troubleshoot and resolve network, server and client-related issues
- You will be mentored to develop your full potential
- You will enjoy excellent benefits including insurance, time off, 401(k), profit sharing, more
- You will work as part of a team – escalate calls that cannot be resolved to Level 2 Engineers
- You will take on progressively more challenging responsibilities
- You will work in our corporate office – located in Camp Hill, PA
About us...
- We serve a broad mix of customers - enterprise, schools, healthcare, small business, banks, government, others
- We provide a diverse portfolio of technology – computer networking, IT support, managed services, wireless , VoIP telephone systems, network security, more
- We represent world-class manufacturers - Adtran, Avaya, Cisco, hp, Microsoft, Polycom, ShoreTel, Vmware, others
- We are a regional company - with over 6,000 customers and 110+ employees, founded in 1945
- We know what we’re doing – top notch design, engineering, certified specialists, major technical talent
Knowledge of TCP/IP, DHCP, POP3, SMTP, DNS Servers, Active Directory, Microsoft Server Operating Systems required.
You should have...
Degree in Info Systems technology or related field – Previous experience in support and deployment of Microsoft solutions - Microsoft and industry certifications a plus - Ability to work autonomously – Ability to communicate effectively with customers.
For immediate consideration, please email your resume to human.resources@morefield.com today.
Contracts Administrator
Septemer 2, 2010
Morefield has a full time opening for an office professional. You will be responsible for pricing, preparing, and offering Support Agreement contracts to our customers. You will review the performance of Support Agreement contracts and adjust contract pricing. You will engage with customers and other staff members to answer contract questions.
You should have...
High school degree required - Associate’s degree preferred. Two to five years previous office experience is required.
For immediate consideration, please email your resume to human.resources@morefield.com today.
Sales Order Entry Administrator
July 27, 2010
Morefield has a full time opening for an office professional. You will be responsible for entering sales of new projects into the database and maintenance of customer records in the database.
You should have...
High school degree required - Associate’s degree preferred. One to two years experience with data entry and database management required.
For immediate consideration, please email your resume to human.resources@morefield.com today.
